privacy policy

ChocolaCotti Co., Ltd. has established the following personal information protection policy, and all employees will work to protect personal information.

1. Personal Information Protection Policy

・We will comply with laws and regulations regarding personal information protection, national guidelines, and other norms.
・We will clearly state the purpose of use of personal information and properly acquire, use, and provide personal information. Acquired personal information will only be used within the scope of the stated purpose of use, except when stipulated by law.
・Acquired personal information will not be provided to third parties without the consent of the individual, except when stipulated by law.
・We will implement appropriate organizational, physical, human, and technical measures regarding personal information protection, and take safety management measures.
・We will formulate and publicize rules regarding personal information protection, and educate and enlighten employees to handle personal information appropriately.
・We will inspect the handling of personal information, management system, and initiatives, and continuously improve and review them.
・When outsourcing the handling of personal information, we will thoroughly screen for suitability and provide guidance and supervision to ensure thorough information management.
・We will comply with laws and regulations to disclose, correct, add, delete, or notify the purpose of use of personal information upon request from the individual, and will respond appropriately to opinions and consultations.

2. Handling of Personal Information

2.1. Management of Personal Information

To keep users' personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, or leakage of personal information, our company takes necessary measures such as maintaining and managing security systems, thoroughly educating employees, and implementing safety measures to strictly manage personal information.

2.2. Purpose of Use of Personal Information

Our company will use personal information entrusted by users only for the following purposes:
・Member and user management ・Implementation of campaigns, prize draws, and surveys ・Notification of matters necessary for the operation of this website (including by email)
・Advertising, promotion, and sales solicitations for our products, etc. (including by email)
・Sending email newsletters
・Packing and shipping of products, etc.
・Billing calculations and fee invoicing
・Provision of point services, etc.
・Publication of information posted by members and users
・Responding to various inquiries and after-sales service
・Investigation and analysis of marketing data, development of new services, creation of statistical materials to be provided to business partners
・When entrusted with personal information processing by other businesses, etc., execution of entrusted tasks, exercise of rights and fulfillment of obligations based on contracts, laws, etc.

2.3. Prohibition of Disclosure and Provision of Personal Information to Third Parties

Our company will appropriately manage personal information entrusted by users and will not disclose personal information to third parties except in any of the following cases:
・When there is user consent
・When our company discloses to a contractor to whom we outsource business to perform the services requested by the user
・When disclosure is required by law

2.4. Personal Information Security Measures

Our company takes thorough security measures to ensure the accuracy and safety of personal information.

2.5. Procedures for Disclosure, Correction, etc.

When we receive a request from the individual for disclosure of personal information subject to disclosure, notification of the purpose of use, correction, etc. when the content of personal information subject to disclosure is contrary to the facts, suspension of use, etc., and suspension of provision to third parties (hereinafter referred to as "disclosure, etc."), we will respond after confirming the identity of the individual.

2.6. Compliance with Laws, Norms, and Review

Our company will comply with Japanese laws and other norms applicable to the personal information we hold, and will appropriately review and strive to improve the content of this policy.

3. Contact Information

Please contact us at the following for inquiries regarding our handling of personal information:
ChocolaCotti Co., Ltd.
1-20-2 Honcho, Shibuya-ku, Tokyo 151-0072
helloklmu2019@gmail.com
Requests, questions, and various inquiries are accepted by email.